Remembering all the times I was on a call with Rachel and she would look to her left towards the door and see her mum bringing her a cup of tea, her face would lit up and turn into the biggest smile I had ever seen. I also remember the day when I brought a big box of Pokemon cards to the office to Rachel for her to give to Sam and she was so happy! We sat next to each other very often and had side comments about everything that was going on around us, always smiling and laughing about something. I miss Rachel very much and I am so grateful to her for everything that she has taught me.